Software >> OS >> Windows >> Printing >> How to resolve problem due to inability to create print jobs

observed to happen sometimes after applying security update to windows server symptoms: 1. opening printers folder is slow 2. cannot print, getting error creating print job 3. reboot or restart print spooler did not help cause: printer driver being regenerated (as shown by eventvwr events with ID=9 Source=print) getting stuck due to deadlock condition, usually by a particular driver. resolution 1. log call to microsoft and provide them with a userdump of spoolsv.exe 2. their engineer will identify which .DLL file is causing the deadlock and advise to rename that DLL (usually found in C:\WINNT\system32\spool\drivers\w32x86) 3. stop spooler and dependend lpdsvc 4. regedit to HKLM\SYSTEM\CurrentControlSet\Control\Print 5. delete any PendingUpgrades key and PostXXUpgrade key 6. go to C:\WINNT\system32\spool\drivers\w32x86 folder and delete *.BUD 7. start spooler svc and lpdsvc 8. verify printing